Shipping policy

Welcome to Layers & Layovers! We are committed to providing you with a seamless and enjoyable shopping experience. Below you will find detailed information regarding our shipping policies.

1. Order Processing Time

Processing Time: Orders are typically processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
Notification: You will receive another notification when your order has shipped.

2. Delivery Estimates

Domestic Shipping:
- Standard Shipping: Delivery within 5-7 business days.
- Express Shipping: Delivery within 2-3 business days.
International Shipping:
- Standard International Shipping: Delivery within 10-20 business days, depending on the destination country.
- Express International Shipping: Delivery within 5-10 business days.

3. Customs, Duties, and Taxes

International Orders: Layers & Layovers is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

4. Shipping Restrictions

We do not ship to P.O. boxes or APO/FPO addresses.
Some items may be restricted from shipping to certain international destinations due to local laws and regulations.

5. Damaged, Lost, or Stolen Packages

Damaged Packages: If your package arrives damaged, please contact us immediately at [your customer service email] with your order number and a photo of the damaged item.
Lost or Stolen Packages: Layers & Layoversis not responsible for lost or stolen packages. If your tracking information shows that your package was delivered but you have not received it, please contact the carrier for assistance.

6. Changes to Shipping Address

If you need to change the shipping address after placing an order, please contact us as soon as possible at [your customer service email]. We will do our best to accommodate your request, but we cannot guarantee changes can be made once the order is processed.

7. Contact Us

For any questions or concerns regarding your order or our shipping policy, please contact our customer service team at danielle@layersnlayovers.com.

Thank you for shopping with Layers & Layovers. We appreciate your business and strive to offer the best service possible.