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FAQs

What materials are used in Layers & Layovers jewelry?

Our jewelry is made from high-quality materials such as sterling silver, gold-plated metals, precious and semi-precious gemstones, and more. Specific materials for each product are listed in the product description.

How do I care for my Layers & Layovers jewelry?

To maintain the beauty of your jewelry, avoid exposure to water, perfumes, and harsh chemicals. Store your pieces in a cool, dry place and clean them with a soft cloth.

What types of clasps do your bracelets and necklaces have?

We use a variety of clasps including lobster clasps, spring ring clasps, and toggle clasps. The type of clasp for each piece is specified in the product details.

Do your earrings come with hypoallergenic backs?

Many of our earrings feature hypoallergenic backs, suitable for sensitive ears. This information is included in the product descriptions.

How can I ensure my brooch will stay securely fastened?

Our brooches come with secure pin closures designed to stay in place. For additional security, you can use a brooch converter or clasp lock, available on our website.

Can I request a specific chain style for my necklace?

We offer a variety of chain styles. If you have a specific preference, please contact customer service to see if it can be accommodated.

What should I do if I have an allergic reaction to a piece of jewelry?

If you experience an allergic reaction, please discontinue use immediately and contact us. We can provide information about the materials used and discuss potential solutions.

Are your necklaces adjustable?

Many of our necklaces come with adjustable chains to ensure a perfect fit. Details about adjustability can be found in the product descriptions.

Do you have a physical store?

Currently, we operate exclusively online. However, we may participate in pop-up events and markets from time to time.

Can I change or cancel my order after it has been placed?

If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but once an order is processed, we cannot guarantee changes.

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